COVID-19

Dear valued customer,

Thunder Airlines would like to thank you for your continued business throughout the COVID-19 pandemic. These have been difficult times but together we will get through this.  With your safety in mind, Thunder Airlines will continue to follow all Transport Canada and Public Health Agency of Canada (PHAC) guidelines to ensure that our passengers and employees can enjoy piece of mind when travelling.

Federal Vaccine Mandate

The Government of Canada has announced that, as of 00:01 EDT on June 20, they will be suspending the Interim Order for Civil Aviation Respecting Requirements Related to Vaccination Due to COVID-19.

Please note the following:

  1. Vaccination will no longer be a requirement to board a plane in Canada.
  1. Face masks will continue to be a requirement on board all flights with the exception of brief periods of time to eat or drink.
  2. Passengers must not board an aircraft if they:
    1. Are exhibiting a fever and cough; or a fever and breathing difficulties;
    2. Have or have had COVID-19 in the past 10 days, or have any reason to suspect they have COVID-19, or have developed signs or symptoms of COVID-19 in the past 10 days
    3. Are subject to a mandatory quarantine order as a result of recent travel or because of local or provincial health order that prohibits them from travelling.

The Government of Canada’s decision to suspend the mandatory vaccination requirement for the domestic transportation sector was informed by key indicators, including the evolution of the virus; the epidemiologic situation and modelling (stabilization of infection and hospitalizations across the country); vaccine science; and high levels of vaccination in Canada against COVID-19.

While the suspension of vaccine mandates reflects an improved public health situation in Canada, the COVID-19 virus continues to evolve and circulate in Canada and globally. Given this context, and because vaccination rates and virus control in other countries varies significantly, current vaccination requirements at the border will remain in effect. This will reduce the potential impact of international travel on our health care system and serve as added protection against any future variant.

The Government of Canada will continue to evaluate measures and will not hesitate to adjust based on the latest public health advice and science to keep Canadians and the transportation system safe and secure.

Should the Government of Canada make any adjustments to the Vaccination Mandate we will keep you informed.

Thank you for your cooperation and support.

Mask Policy

All passengers and employees are required to wear masks on board the aircraft and inside our buildings. Three ply medical grade masks are recommended and we are happy to provide you with one should you require it. Masks may only be removed for brief periods of time when consuming food or beverages. Individuals with medical exemptions that meet Transport Canada guidelines are asked to provide this information to one of our Customer Service representatives upon arrival at the airport.

Enhanced Cleaning Protocols

Our aircraft and facilities undergo enhanced cleaning and disinfecting using medical grade cleaning products. Our team members work hard to ensure that aircraft are thoroughly sanitized in between flights and all public areas of our buildings are cleaned on a routine basis.

Health Screening

All passengers and employees are subject to routine screening which includes a health questionnaire and temperature check using a non-invasive, infrared thermometer. Passengers are asked not to fly and employees are asked not to report for work if they have any symptoms of COVID-19, have been exposed to someone with COVID-19 or have been directed by local health authorities to self-isolate.

 

Rapid Antigen Testing

Thunder Airlines is pleased to offer on-site COVID-19 rapid antigen testing to all our passengers. Rapid antigen testing is an added screening tool that yields results in 15 minutes. For additional information regarding this program, refer to the Rapid Antigen Testing section on our website or contact our Customer Service department.

For more information about COVID-19 and safety measures for air travel, please visit:

Transport Canada- https://tc.canada.ca/en/initiatives/covid-19-measures-updates-guidance-issued-transport-canada   

Health Canada- https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html