COVID-19 Updates

April 18th

Update on Traveling By Air

The Government of Canada is asking that all travellers have a removable non-medical mask of face covering large enough to cover their mouth and nose during their travel through Canadian airports and in-flight.

Travellers must confirm that they have in their possession the mandatory non-medical mask or face covering as part of the registration or check-in process otherwise they will not be allowed to continue on their journey.

This interim order comes into effect Monday, April 20th EDT at noon. 

For more information on the new interim order, click on the following link. https://www.canada.ca/en/transport-canada/news/2020/04/new-measures-introduced-for-non-medical-masks-or-face-coverings-in-the-canadian-transportation-system.html

For more information on instructions for making a non-medical face covering , click on the following link. https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/instructions-sew-no-sew-cloth-face-covering.html 

Medical grade face coverings are acceptable but are not being promoted due to the ongoing shortage within the medical community.

 

April 9th

Update on COVID - 19 Pandemic

Due to the closuer of scheduled air traffic, by several of the James Bay communities, Thunder Airlines has made the decision to temporarily suspended our daily scheduled flights out of Timmins. This will come into effect Sunday April 12th. Passenger demand will be monitored and periodic flights will be reactivated if warranted.

Charter and freight flights will continue to be available during this time. 

We trust that everyone affected by the current measures is understanding.

 

March 30th

Update on COVID – 19 Pandemic

Thunder Airlines is actively monitoring the COVID – 19 pandemic and continues to make operational changes to ensure the safety of our customers, employees and communities we serve. Some of the changes implemented since the last update are as follows.

All Thunder Airlines operational bases (Thunder Bay, Sudbury and Timmins) will have restricted access to the public. Prior to entering the facility, employees and customers are required to sanitize their hands, and after reading and answering a few simple questions, sign a self-declaration.

Several northern communities have restricted access to essential workers and community members only. 24 hours advance notice must be provided to the community leadership in order receive authorization to deplane.

Denial of Boarding

Thunder Airlines has adopted the measures that Transport Canada published and came into force today at noon. See below:

 

In order to manage the spread of COVID-19, the Government of Canada has new restrictions in place for air travel

  • Conducting health checks of all travellers before boarding based on guidance from the Public Health Agency of Canada;
  • Denial of boarding on domestic flights for symptomatic passengers or those who have been refused boarding in the past 14 days due to a medical reason related to the COVID-19 virus, or is the subject of a provincial or territorial or local public health order; and

 

  • Notification to travellers that they may be subject to a measure to limit the spread of COVID-19 taken by the provincial or territorial government at their final destination.

 


 

March 18th – Update on COVID-19 Pandemic

In response to the spread of the novel corona virus (COVID-19) in Canada, Thunder Airlines has implemented a number of changes to protect the health and safety of our customers, employees and the communities that we serve.

We are constantly monitoring the spread of the virus and making operational changes in order to best serve and protect our customers and employees. Our response will be based on the advice from community leadership, governmental agencies and health organizations.

What changes have been made to protect your health?

Thunder Airlines has implemented an enhanced aircraft interior cleaning program. In addition to the normal grooming, the interiors of the charter and scheduled aircraft are undergoing the same in depth sanitizing as our medical transport aircraft. This is being carried out daily.

Passengers are being asked to self-identify if they are feeling ill. Examples are, feverish, coughing.

What changes have been made to the flight schedule?

Thunder Airlines will continue our scheduled service from Timmins to points north. This service will be run on a reduced schedule due to diminishing demand. Scheduled time of departure may vary from our normal posted time, so please ensure you stay in contact with our agents for the latest updates. If any schedule changes are made to pre-booked flights, we will do our utmost to contact our customers with these anticipated alterations.