COVID-19 Updates

March 30th

Update on COVID – 19 Pandemic

Thunder Airlines is actively monitoring the COVID – 19 pandemic and continues to make operational changes to ensure the safety of our customers, employees and communities we serve. Some of the changes implemented since the last update are as follows.

All Thunder Airlines operational bases (Thunder Bay, Sudbury and Timmins) will have restricted access to the public. Prior to entering the facility, employees and customers are required to sanitize their hands, and after reading and answering a few simple questions, sign a self-declaration.

Several northern communities have restricted access to essential workers and community members only. 24 hours advance notice must be provided to the community leadership in order receive authorization to deplane.

Denial of Boarding

Thunder Airlines has adopted the measures that Transport Canada published and came into force today at noon. See below:

 

In order to manage the spread of COVID-19, the Government of Canada has new restrictions in place for air travel

  • Conducting health checks of all travellers before boarding based on guidance from the Public Health Agency of Canada;
  • Denial of boarding on domestic flights for symptomatic passengers or those who have been refused boarding in the past 14 days due to a medical reason related to the COVID-19 virus, or is the subject of a provincial or territorial or local public health order; and

 

  • Notification to travellers that they may be subject to a measure to limit the spread of COVID-19 taken by the provincial or territorial government at their final destination.

 


 

March 18th – Update on COVID-19 Pandemic

In response to the spread of the novel corona virus (COVID-19) in Canada, Thunder Airlines has implemented a number of changes to protect the health and safety of our customers, employees and the communities that we serve.

We are constantly monitoring the spread of the virus and making operational changes in order to best serve and protect our customers and employees. Our response will be based on the advice from community leadership, governmental agencies and health organizations.

What changes have been made to protect your health?

Thunder Airlines has implemented an enhanced aircraft interior cleaning program. In addition to the normal grooming, the interiors of the charter and scheduled aircraft are undergoing the same in depth sanitizing as our medical transport aircraft. This is being carried out daily.

Passengers are being asked to self-identify if they are feeling ill. Examples are, feverish, coughing.

What changes have been made to the flight schedule?

Thunder Airlines will continue our scheduled service from Timmins to points north. This service will be run on a reduced schedule due to diminishing demand. Scheduled time of departure may vary from our normal posted time, so please ensure you stay in contact with our agents for the latest updates. If any schedule changes are made to pre-booked flights, we will do our utmost to contact our customers with these anticipated alterations.